Time to manage crisis
The restaurant continues to put in PR efforts to manage this crisis and make the public see them in a favorable light again, and they continue to release different statements. One of the following statements is, “We have attempted to contact the implicated police officer but have yet to speak with him. We will continue to investigate the incident and, following this evaluation, will take appropriate action.” Despite the establishment’s attempt to positively manage this situation, thousands of people reacted angrily to the news, quickly going viral on Twitter and Facebook.
More angry bypassers
The restaurant became more nervous as more angry comments trolled in. Some more comments included “This is reprehensible action that may easily be construed as a violation of customer rights.” Another, at the same time, took a more principle and grammatical-based approach. “If I were an officer, I’d be far less frightened about publicly anti-police protesters than I would be about someone silently harboring animosity and touching my food.”
